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BFM2013 / Knowledge-based organizational change / ISBN:9781493581078 / Published 2013-10-26 on Amazon
2. IMPROVING THE USE AND CONTROL __ Knowledge snippets and traceability 3. STRATEGIC OUTSOURCING __ Outsourcing as a magic wand __ What is outsourcing __ Controlling the process __ Framing vs. “frameworking” __ The content of outsourcing __ Consequences of outsourcing __ Strategy and outsourcing __ Outsourcing and “internal outsourcing” __ Strategic outsourcing __ Costing outsourcing __ Outsourcing contracts __ Managing outsourcing __ Conclusions 4. BUSINESS CONTINUITY GOVERNANCE __ Coping with uncertainty __ Business continuity and Outsourcing __ Business Continuity Management