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#BerlinDiaries / a personal journey through the new
nervous centre of Europe
v2.0 / ISBN:9781481854252 / Published 2012-12-13 on Amazon
1. INTRODUCTION __ Rome wasn't built in a day 6. SERENDIPITOUS WALKING __ A walk in town 8. CLOSING DOWN __ Memory, language and... apologies in Berlin
BFM2013 / Knowledge-based organizational change / ISBN:9781493581078 / Published 2013-10-26 on Amazon
2. IMPROVING THE USE AND CONTROL __ Knowledge management vs. knowledge retention __ Knowledge snippets and traceability 3. STRATEGIC OUTSOURCING __ What is outsourcing 4. BUSINESS CONTINUITY GOVERNANCE __ Managing expectations __ Business continuity and Outsourcing __ Continuous improvement 5. BUSINESS PERSPECTIVE ON
E-GOVERNMENT __ The hidden costs of e-government __ Deploying e-government in your organization
__ PROLOGUE 1. INTRODUCTION __ 1.1. Social network basics (not just online!) __ 1.3.2. Intensive users __ 1.3.4. The new entertainment mix 2. THE BUSINESS OF SOCIAL NETWORKING __ 2.2. Securing a technology 4. WHY AND HOW - SIGNPOSTS
__ “CONNECTING THE DOTS” SERIES 2 THINK BEFORE YOU DO __ Resistance (to Change) is Futile 3 AN ACTION PLAN __ Stirred, not Shaken: Distributing Specialization(s) 4 EVOLVING MANAGEMENT, STEP-BY-STEP __ A. Identify Potential Synergies __ B. Understand Your Own Knowledge Boundaries
__ CONTENTS WHY #QUPLAN __ What is a project? 1. TODAY __ 1.1. Why planning is still relevant __ 1.2. Qualitative vs. quantitative planning __ 1.4. Planning and team building __ 1.5. Project-level stakeholder management __ 1.6. A systemic perspective __ 1.7. Continuous process improvement 2. TOMORROW __ 2.5. Corporate planning and swarming APPENDIX A. SOFTWARE CLASSES COMPARISON APPENDIX B. THE ONLINE COMPONENT
CONTENTS Chapter 1 Method __ Introduction __ The Rationale __ Documentation Chapter 2 Business Case __ What is Expected Chapter 3 Thinking __ Costs and Benefits __ Proactive Support __ Pre-Empt Thesaurisation