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#BerlinDiaries / a personal journey through the new
nervous centre of Europe
v2.0 / ISBN:9781481854252 / Published 2012-12-13 on Amazon
3. A DAY IN TOWN __ Testing and common wisdom
BFM2013 / Knowledge-based organizational change / ISBN:9781493581078 / Published 2013-10-26 on Amazon
2. IMPROVING THE USE AND CONTROL __ Knowledge Configuration Management & Knowledge Costing __ Knowledge and embedded security 3. STRATEGIC OUTSOURCING __ What is outsourcing __ Outsourcing and “internal outsourcing” __ Strategic outsourcing 4. BUSINESS CONTINUITY GOVERNANCE __ Business Continuity as a project __ Business Continuity vs. crisis management __ Coping with uncertainty __ Managing expectations __ Systemic approach to Business Continuity and Risk __ Business Continuity Management __ Continuous improvement 5. BUSINESS PERSPECTIVE ON
E-GOVERNMENT __ Deploying e-government in your organization __ Conclusions
1. INTRODUCTION __ 1.3. Why online social networks are different __ 1.3.3. Occasional users 4. WHY AND HOW - SIGNPOSTS __ 4.3.2. Occasional users __ 4.4. Getting on board: a checklist
1 TODAY __ 1.4. A systemic perspective 2 TOMORROW __ 2.2 Impacts on the delivery of ICT services __ 2.3 Business architecture and “virtual” ICT systems __ 2.4 Internet of Things: a “blue sky” perspective
1 YESTERDAY AND TODAY __ 1.1. Business intelligence and the real world __ 1.4. A systemic perspective 2 TOMORROW __ 2.5 Evolving your business intelligence infrastructure