BFM2013_2_00_Introduction – Strategic outsourcing

This issue was focused on methods and solutions to manage outsourcing choices, while retaining the capability to keep the evolution of business processes on track.

Outsourcing and BPO (Business Process Outsourcing) are often considered mere economic or technical choices.

Instead, a wrong outsourcing decision could negatively affect your organization’s ability not only to carry out business-as-usual activities, but also to evolve.

As discussed in the previous issue , if you don’t know what is really “core knowledge” of your business, and the associated formal and informal organization, outsourcing could not be the best choice, unless it is a mere output-oriented activity.