References

Saporetti, L.
Operations. Azioni vincenti ed errori da evitare. L'esperienza sul campo raccontata dai manager
BookID 107443911
ISBN 8883359127
(see LibraryThing.com card)

Description (from Amazon)---
My review: 3.5/5interesting stories about operations management, terrible storytelling and syntax

still: worth buying as a cross-reference
Outline material: No outline material yet shared